- 1 Wageme.com Introducing Itself
- 2 Technical Data
- 3 Is Wageme.com Ltd Legit?
- 4 Wageme.com Reviews
- 5 Contact Center
- 6 Conclusion
Wageme.com Introducing Itself
Wageme.com is an online company providing short-term money loans to those customers who urgently need small amounts of money till the next payday. The company has a full Permission from the FCA and is a member of the Finance and Leasing Association. The main advantage of the company is that they do not make you take fixed amount of money for a certain period of time – their terms are flexible, which allow saving on interest.
The company is London based, but there is no information on the website that only UK residents can get a loan here. Besides customers have opportunity to get money very quickly without waiting for several days. Wageme.com offers fixed interest rate, which is very attractive for customers, unlike bank offers, with different interest rates for different bank products.
|Type of loan||Min amount||Max amount||Interest rate||Terms||Documents required||Bad credit history|
(£350 for first-time clients
|292%||6 – 35 days||none||yes|
Types of Loans
On the website you can find information that the company offers payday and installment loans, but in fact, according to information on different pages, Wagme.com offers only payday loans for a month maximum.
The company operates only online, there is no in-store service, so money are transferred to you bank account directly. The company claims to issue money on the same day as application, so the whole process will take about 24 hours, except for terms stated by some banks for clearing the funds.
The amount you can take ranges from £50 to £1000, for first-time customers the limit is £350. You can get money for 6 to 35 days with fixed interest rate of 292% per annum, which is 0.8% a day. These are a very attractive conditions, considering the fact that if pay off your loan early, you can save on interest.
To apply for a loan at Wageme.com you need to meet several basic requirements:
- be over 18 years old;
- be employed;
- have UK bank account.
That’s it, there is no requirement to live on the territory of the UK, no special limit for your income, etc. Of course, that’s a great drawback that the company doesn’t provide loans to unemployed customers, but this doesn’t overshadow the fact that there are only few mandatory conditions you have to meet.
Also you will have to provide some of your personal information when applying for a loan:
- your name;
- current address;
- what you do for a living;
- some details about your income;
- your bank details;
- your e-mail address;
- contact phone number.
As you can see this information is the basis for any application in a bank, no additional details are required. If to compare with other similar institutions, this one is more attractive as it requires minimal information about yourself. By the way, the company offers such an opportunity on its website as to compare banks charges and see how much you can save. A very convenient option, which allows customers see why this company is more attractive than others.
To get a loan the customer doesn’t need to provide any papers, as the company operates only online, information the customer gives in his application is enough to check his solvency. No guarantors or references are needed as well. However there may appear some difficulties with approval and the company may reject you application or ask to verify some information.
In general the procedure of application, approval and money issuing takes 1 day, that is the company claims to transfer the funds on the same day as application. This is possible to special fast payment service. If you bank for some reason doesn’t support this service, Wageme.com warns that the procedure can take up to 48 hours. Also here you can check if you bank supports fast transfers.
The loans are granted for the period of 6 to 35 days. In the «FAQ’s» section you can find information that to make repayments you will only need a debit card. On the due date you need to have enough funds on your account for making repayment. If you are unable to repay on the due date the company asks to contact the support group to discuss the problem. Each day of non-payment after the due date the company charges £15 during 90 days. After this period your debt is transferred to foreign collections with additions fees. Remember, that failure to honor repayments will adversely affect you credit history in future.
You also have an opportunity to settle you loan early. No additional charges are take for this option and you can save yourself some money on interest. The company encourages its customers to pay off loan early, if possible, or on the due date.
Unfortunately, there is no information about payment delays and what charges it will take, if the option is available. According to terms stated on the website, we can assume that such option is not offered, but you can use loan extension instead.
If you have no opportunity to pay off your loan on time you can request an extension. You only need to go to a special page this the form for extension, fill it in and submit. The procedure is simple and quick. But there is a chance to be rejected. No information about amount of extensions possible is provided, so this issue should be discussed with the lender directly.
The company doesn’t state if it issues more than 1 loan at a time. But as all other companies, we can assume that Wageme.com sticks to the policy of one loan per customer. However as soon as the loan is paid off, you can apply for re-loan. This procedure is quicker that the main application, but it is only available to existing customers. Link to re-loan form can also be found in the «FAQ’s» section.
Wageme.com Bad Credit History
On the website there is a whole section «Help» devoted to bad credit and other issues. There you find information about what is credit score, how to improve it, why you need to care about it and what are the consequences on getting bad credits score.
Also on the website there is information that the company doesn’t reject applications because of the bad credit history, it is more important to estimate customers ability pay, employment history, etc. These applications are reviewed not automatically, as the company is a responsible lender and appreciates each application and potential customer.
But still it is better to have good credit history – you chances for approval are much higher and you will avoid many problems related to getting bank products in future. That’s why it is important to repay you debts on time without any late payments.
To protect customers personal information most reliable companies in the Internet use data encryption to ensure secure service. You can check if the website is safe by looking at its address – if its has «https://» in front of the URL and the green lock, than it is safe and you data is protected.
As we can see, Wageme.com uses secure connection to ensure he most comfortable and secure shopping to its clients. To get more details about secure connection on the website you may look at its safety certificate, available to all people.
We can see that the website uses 128-bit encryption – not the highest level of protection possible. This is a good indicator and speaks in favor of the company, but still it could be better. Also we can see that all details about the certificate are available, nothing is hidden. The certificate owner is Wageme.com Ltd, verified by GoDaddy.com, Inc. So in general it can be said that the company cares about its customers and provides decent protection from data theft and unauthorized access. The customers can feel safe and comfortable using this service.
The website has a mobile version, which is very well and convenient organized. The interface is identical to the desktop version, though there are some changes for more convenient use via mobile devises. All functions remain the same, the text is readable, pictures are large and all links are clickable. Such well worked out version is a great advantage for the company, as it allows customers that don’t have opportunity to use computers, to apply for a loan from their devices without any troubles.
Test by Google shows us that the mobile version is user-friendly, which proves our opinion. Though there are some page loading issues, they only concerns some of images on the website, and we are sure they will be fixed in the nearest future. In general the version is attractive and well adapted for mobile devices, so customers can use the service in any place.
Unfortunately, there is no sign that the website has protection from viruses. This means that the company didn’t manage to provide customers with all kinds of security on the website. Be sure to take all measures to protect your device because otherwise you risk to get some malware. Lack of antivirus protection is fraught with such consequences as breakage of the device and data or money theft. This is a great disadvantage for the company, so we recommend you to install your own antivirus on your device and be careful when using services without any such program.
Convenience of Application
To apply for a loan you first of all need to meet requirement stated above. The process of application is easy and quick. The great plus is that you don’t have to create Wageme.com «My Account». Just fill in necessary fields and submit application.
Links to online application can be found on almost every page of the website. The form for application is divided into several sections, according to information required. The whole process will take you about 10 minutes. After you’ve provided necessary information about yourself, you need to agree to Terms&Conditions and verify yourself using reCapture.
There is no information about how long it will take to get a decision on your application, but most customers get money on the same day if approved. So during 1 day you will get required amount of money for your needs. Unless your bank doesn’t support fast transfers, in this case, the procedure may take up to 48 hours.
In the Internet you may find information that there is a special Wageme.com promo code, allowing to get a discount for fast payment – £15. We didn’t get opportunity to check it, but is people place this information for everyone, we can conclude that this coupon code really works. So you can save additional £15 on your loan, which is a pleasant bonus.
Is Wageme.com Ltd Legit?
According to ScamAdviser.com the company has a very high trust rating – 98%. This is a very impressive result while the company is rarely visited. The domain age is almost 5 years – quite a long time for a website to gain good reputation, the website is active and constantly refreshed by administration, which means that the company improves the website, making positive changes it its contents and functions.
However website’s location is controversial – it is claimed to be UK based, but can also be located in the US. The address in the report is the same as the one given on the website, which is good for the company, as there will not appear any suspicions that the company is hiding its real location. In general there is no reason to say that the website is scam. ScamAdviser rates it as high trust, so we can agree that it is safe to use.
Reviews on the Website Itself
On the website you can find a special section with customers reviews. But these reviews are taken from another website – TrustPilot.com. There is company’s rating on this website and link to the page with comments. However, unfortunately, it turns out that the website has no comments on their own page. There is no special form to leave feedback. So this a great disadvantage, that customers can’t share their experiences with others on this website.
However, you have an opportunity to file a complaint to the company if you are unhappy with the service. In the tab «About Us» in the head menu, you can find «Complaints&Procedures». Here you can read detailed description of how to file a complaint if you have one. The company cares about customers and wishes to make their services as satisfying as possible, so if you have any problems, they will do their best to solve them.
Reviews on Other Resources
As it was said before, the website provides a link to TrustPilot.com, where you can read lots of comments about the service. Here the company’s rating is 9.2 out of 10 stars, which is really impressive. Most comments are very positive, though you find some negative.
These negative comments concern mostly the work of the support group and some of them claim not to get their funds after application. For most complaints you can see replies from the company, trying to solve customers’ problems and improve the service. So you can conclude that these comments are left by real people, both positive and negative, and that the company doesn’t ignore customer’s dissatisfaction.
Also we managed to find another website providing reviews about Wageme.com Ltd. But here we can only read the last 3 comments, though it is said that there are more than 200 of them. There is no way to read all of them and see how many good and bad opinions there are. The comments available to us are very positive, all of them give high rating to the company, but we cannot be sure that they are real and honest. So we will count them as an advantage for companies reputation but we won’t claim they are true.
And finally, there one more website with testimonials about Wageme.com. Here you can read both positive and negative opinions, so you can conclude that here the comments are real as well as on TrustPilot.com. Some customers are happy with the service, some claim that information on the website is false, But in general evaluation of the company here is quite high 3.2 out of 5 stars.
So considering all comments we have read about the company, it can be concluded that the service is quite reliable with some flaws and negative moments in its work. However positive opinions are more numerous than negative ones.
There is no special page with contact details. All information is provided in the footer is a special box. There you can see the address of the company, its contact telephone and fax numbers. Also you can click a button to leave a message to the company and a button to apply for a loan. Also in this box there are requirements for applicant and short description of the company with registrations numbers and other information.
In the head menu you can also find a button to leave quick message to the company. This function is the same as contact form for asking question the support group. No live chat option is provided.
On the one hand it is convenient that contact details are fixed in the footer and available at any page of the website, but on the other hand, it would be more attractive and convenient as well if there also were a special page will comprehensive information about how to contact managers of the support group and at what time the call center is available. But in general all necessary information is provided and it can be easily found at any page.
Contacting the Support Group
To check effectiveness of the support group work, we have sent an inquiry via their contact form. Unfortunately there is no live chat, which would have been much more convenient as this option allows real-time live conversation. For customers who want to get live consultation, the company recommends calling their contact phone and talk to the support group.
As we preferred e-mail, we filled in all necessary details and submitted our request. It is said, that the company answers customers requests within 1 hour. An only here we see information about working hour – 9 am – 5 pm Mondays – Saturday. So there is nothing else to do, but wait for the answer.
After waiting for about half an hour, we got response, but it was useful at all. The manager instead of answering a simple question asked his question, for no clear reason. There is no need to answer to the support group, we already can see that its work is ineffective and answers are useless. Customers will have to wait for some time to get no information they need. This is unacceptable for many people, so the company will loose many clients.
Summing up everything said above we can surely say that Wageme.com is a reliable service for lending money for a short time. The conditions are attractive, no additional costs, and flexible policy for all customers.
Legitimacy of the website is on the high level. You can be sure that the website’s activity is legal. Security level is also very high, so your data will be safely collected and encrypted on the website. The procedure of applying is very quick and easy, and won’t have to spend much of your time on applying for a loan.
There are lots of positive testimonials in the Internet on trusted and popular websites. You can read people’s opinions about the company and decide whether to use the service or not. The support group can help to reveal all doubts you may have left, but you need to contact them by phone as online service is not effective at all.
So in general we can recommend this money lender as reliable and trusted, but still before engaging in something like borrowing money online, check everything twice to be on the safe side.