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Security Alerts

At Cardinal, it is important to help educate our customers about security alerts, threats, and breaches.   Refer to the link son this page for security alerts and information. And, visit the Security & Privacy section of our site frequently for tips and articles to help protect yourself and/or your business from security threats.


FTC Alert: Scammers Phish for Mortgage Closing Costs

If you’re buying a home, getting close to your closing date and receive an email with money-wiring instructions, STOP.  The FTC warns that scammers have been sending fraudulent emails to buyers stating there has been a last minute change to the wiring instructions, and telling the buyer to wire the closing costs to a different account.  Confirm any changes in instructions with your real estate professional or title company.

Learn more. 

Alert_Icon_1Be Wary of Fraudulent Emails, Phone Calls, and Text Messages This Tax Season


Fraudulent phone calls and fraudulent emails from criminals pretending to be IRS agents or tax preparers are prevalent during tax season.

Fraudulent Email

The IRS has warned there is already a 400% surge in fraudulent emails this tax season.  The emails are designed to trick taxpayers into thinking these are official communications from the IRS or others in the tax industry, including tax software companies. The phishing schemes can ask taxpayers about a wide range of topics. E-mails can seek information related to refunds, filing status, confirming personal information, ordering transcripts and verifying PIN information.  Variations of these scams can also be seen via text messages.  An example of a fraudulent email is: 


New Threat

The IRS has reported that scammers are calling individuals to verify tax information.  They call saying they just need to verify a few details so they can process your tax return.  In doing this, they try to get you to give up personal information such as a Social Security Number bank account numbers or credit card information.
Steps To Take To Protect Yourself

  • Remember, no legitimate organization, including the IRS, will ever ask for sensitive information through unsecured emails or phone calls.
  • If you receive an email asking for information: 
    • Do not reply to unknown senders or unwanted emails, simply delete the email
    • Even if you know the sender, don't open any attachments you are not expecting.  Remember, friends, family, and customers can be targets too.  If their email is compromised, hackers can review their sent items to learn nicknames, signature lines, and email habits to make it that much harder for you to suspect foul play. 
    • Do not disclose sensitive information via email
    • Be wary of grammatical errors or misspellings throughout the email
    • Links appear to go to official websites as first glance, but always mouse over or hover on the link to see the actual website.  The pop up address should match or be similar to the domain name/website.
  • If you get a phone call from someone claiming to be from the IRS and asking for money or to verify your identity and you don’t owe taxes, or have no reason to think that you do:
    • Do not give out any information. Hang up immediately.
    • Contact TIGTA to report the call. Use their “IRS Impersonation Scam Reporting” web page. You can also call 800-366-4484.
    • Report it to the Federal Trade Commission. Use the “FTC Complaint Assistant” on Please add “IRS Telephone Scam” in the notes.
  • If you get a phone call from someone claiming to be from the IRS and asking for money or to verify your identity if you know you owe, or think you may owe tax, hang up and call the IRS at 800-829-1040.

Stay alert to scams that use the IRS as a lure. Tax scams can happen any time of year, not just at tax time.  Attackers want you to open emails and click on a fraudulent link, open an attachment with malware, or reply with sensitive information.  Instead, take a few seconds to observe, hover, and scrutinize the email.  Think Before You Click.  The best defense is not technology, it is you.

Learn More

Refer to the following for more information.