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Personal Banking


Telephone Banking

With Telephone Banking, you can make inquiries on your account balances, transactions and transfer money between your deposit accounts. You can also receive information on your loans and lines of credit and make loan payments.  A Customer Service Representative is available to assist you between 8:00 a.m. and 6:00 p.m. ET Monday through Friday and between 9:00 a.m. and 1:00 p.m. ET on Saturday.

When calling, you will be prompted with the following options:

Press                                   Feature                                                                                             
1 For Automated Telephone Banking
2 For the Customer Care Contact Center
3 For the Corporate Operator
4 If you know your partys extension
5 To dial by name
0 To reach a Customer Care Specialist

Automated Telephone Banking

You can access information on all your Cardinal Bank accounts any time of day by calling our automated customer service line at 1.800.473.3247 or 703.584.3400. Be sure to have your account number(s) handy when you call. To access your account information, you will be prompted to enter your Social Security Number (or Tax ID Number) and your PIN. 

For your convenience, we have listed the most popular menu items below.  However, you may simply follow the automated Telephone Banking prompts to navigate the service using a touch-tone keypad.  For more information, see our Telephone Banking FAQs.

Main Menu:

Press                               Feature                                                                                       
1 For checking, savings, money market, certificates of deposit and IRAs
2 For Installment loans, commercial loans, mortgage loans or home equity loans
3 To transfer funds between accounts
4 To make a loan payment
7 To repeat the list of options
9 To end the call
0 To speak to A representative between 8:00 a.m. and 6:00 p.m. ET Monday through Friday and between 9:00 a.m. and 1:00 p.m. ET on Saturday 

Deposit Accounts Menu:

Press                                     Feature                                                                                               
1 For checking account information
2 For savings account information
3 For certificates of deposit account information
4 For IRA information
5 To reorder checks
6 To request a stop payment on a check
7 To repeat the list of options
8 To return to the initial list of options
9 To end the call 
0 To speak to a representative between 8:00 a.m. and 6:00 p.m. ET Monday through Friday and between 9:00 a.m. and 1:00 p.m. ET on Saturday  

Looking for Mobile Banking?

Visit our Mobile Banking page.