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Telephone Banking FAQs

Telephone Banking

Questions And Answers

Can I call Cardinal Bank with questions on my account?

With Cardinal Telephone Banking, you can make inquiries on your account balances, transactions and transfer money between your deposit accounts. A Customer Service Representative is also available to assist you between 8:00 a.m. and 6:00 p.m. ET Monday through Friday and between 9:00 a.m. and 1:00 p.m. ET on Saturday.

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Can I bank using Automated Telephone Banking?

You can also access information on all your Cardinal Bank accounts any time of day by calling our automated customer service line at 703.584.3400 or 1.800.473.3247. Be sure to have your account number(s) handy when you call.

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How does Automated Telephone Banking work?

To access Automated Telephone Banking, simply call 703.584.3400 or 800.473.3247 and choose option 1 to access your account information through Automated Telephone Banking. Simply follow the system prompts for checking and savings accounts, loans and lines of credit, to transfer funds or make loan payments. 

Your Social Security Number (or Tax ID Number) and PIN are all you need in order to access your account information. 

If you would like to speak to a representative, simply enter 0 between 8:00 a.m. and 6:00 p.m. Monday through Friday and Saturday between 9:00 a.m. and 1:00 p.m. ET  and a Customer Service Representative will be happy to assist you.

 

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