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SmartWatch Banking FAQs

SmartWatch Banking

Questions And Answers

What can I do with SmartWatch Banking?

You will be able to view account balances on your watch without logging in, locate nearby Cardinal Bank branches and ATMs, and create your personal account settings to determine which accounts to view on your watch and view the last 5 transactions.

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Do I need to pair my Apple Watch with my iPhone to use SmartWatch Banking?

Yes. 

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Is SmartWatch Banking with Apple Watch secure?

The long-lived OAuth2 token stored in iOS Keychain only permits checking balance functionality.  Also, if a customer doesn’t log into the phone app within 30 days, he will need to log in once for the balance to continue being viewed without login.

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Can I use SmartWatch Banking with my Android Watch?

Yes. You may use SmartWatch Banking with your Android Wear products.

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How do I get real-time balances and automatic daily balance updates on my Andorid Wear?

Go to the Google Play™ Store and download the Android Wear app on your smartphone, then pair it with your smartwatch. Log in to the Mobile Banking app on your phone and select Quick Balance Settings from the main menu, then choose which account types you would like to enable for Quick Balance. To get an automatic daily balance update sent to your smartwatch, tick the ‘Quick Balance on your smartwatch’ box. Once set up, you can retrieve your balances using ‘OK Google’ voice commands (saying “Ok Google, start Quick Balance”), or by selecting Quick Balance from the start menu.

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Which smartwatches/smartphones will the service work with?

This service is available to customers with an Android Wear smartwatch paired to an Android smartphone running Android 4.3 or higher (with the Mobile Banking and Android Wear apps installed). Apple Watch an iPhone 5, 5c, 5s, 6, or 6 Plus and iOS 8.2 or later.

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Android is a trademark of Google, Inc.

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