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How do I access Online Banking?
To access Online Banking for the first time, go to the New User Registration form. Once you fill out the required information you will be able to view your account(s) online.
How frequently is my Cardinal Bank information updated?
Whether you access
Online Banking, the automated voice system, or contact us directly, your account information is updated nightly to reflect all account activity.
Can I look at all of my transactions at any time?
Yes, with Online Banking and the toll-free
automated voice response system, you have access to your account information 24 hours a day, 7 days a week!
How long does it take to set up a new payee in the bill payment system?
A payee is set up as soon as you enter it into the system. You can start paying bills to the new payee immediately.
After I make a bill payment, how long does it take for the money to be debited from my account?
The money will be debited electronically from your account within 1-3 business days starting on the business day following the payment date. If you make a payment on Monday, you can expect the money to be debited from your account by Wednesday or Thursday of the same week.
How long does it take for a payment to reach the payee?
A payment that generates an ACH payment will credit the payee's account within 1-3 business days; whereas, a paper check will take up to 10 days.
How do I use Online Bill Pay?
Step-by-step instructions can be accessed by pressing the help button within Online Banking.
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